What’s this all about then?
– What information we collect and how we collect it
– How we use the information and who we share it with
– How you can access and update such information
– How we protect the information we store about you
The full legal bit
Rubisoft reserves the right to change our Policy at any time and without notice, so be sure to check this Policy regularly to understand how we use your information.
1. Rubisoft App’s users
What information does Rubisoft collect if I decide to join the any Rubisoft app social community?
Any Rubisoft app is a meeting place for adults, and we provide that service by operating a social network app offering users the opportunity to connect to our global community of users.
To join any Rubisoft app network you will have to complete our registration form, where we ask you to provide us with information about you such as your name, your gender, your date of birth, your location details. You also have the opportunity to provide other details about yourself, but these are optional.
Once you have created a Profile, we will automatically track certain information such as your position.
What information does Rubisoft collect about me if I’m under 18?
You can only become a member of any Rubisoft app if your aged 18 or over or the age of majority in the country in which you reside if that happens to be greater than 18. That means Rubisoft does not knowingly collect any information about children, minors or anyone under the age of majority. Nor do we knowingly market to children, minors or anyone under the age of 18. If you are less than 18 years old, we request that you do not submit information to us. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal information, we will take steps to terminate that person’s registration and delete their Profile information from any Rubisoft app. If we do delete a Profile because you violated our no children rules, we may retain your ID to ensure that you do not try to get around our rules by creating a new Profile.
Does Rubisoft collect my personal information if I am not a member and just visit the app?
No. We don’t collect any personal information about visitors to our app. If you do visit us without becoming a member, we will place session ID cookies on your computer. For more information about cookies generally, look at the answer to “How does Rubisoft collect information about me?” below.
Does Rubisoft use my personal information for any other purpose?
We may use material that you post on the open access areas of any Rubisoft app in advertising and promotional materials on our partner sites and partner products. We believe these uses allow us to improve our app and better tailor your online experience to meet your needs.
We use your personal information to resolve disputes, troubleshoot problems and enforce our Terms and Conditions of Use.
2. Friends and other Rubisoft apps users
When I put information about myself on any Rubisoft app, what do the other users see?
To ensure you get to meet as many people as possible on any Rubisoft app, other members get to see your user name and any information you post on your Profile, including photos if you select the ‘Any users’ access setting. Any information you choose to provide should reflect how much you want other Rubisoft apps members to know about you.
What am I allowed to do with other user’s personal information?
Use it to meet new friends and make new contacts! Beware that you may not use other users’ information for commercial purposes, to spam, to harass, or to make unlawful threats. Rubisoft reserves the right to terminate the accounts of those who misuse other users’ information or who otherwise violate the Terms and Conditions of Use.
3. Third parties
Does Rubisoft sell my information to other parties?
Not at all. We do not sell or rent out any personal information about you to any third party. Rubisoft discloses aggregated non-personal data for marketing and promotional purposes. That means we do not disclose any information that could be used to identify you.
Does Rubisoft disclose my information to other parties?
We may share aggregated information with such parties that includes your personal information (but which doesn’t identify you directly), together with other information including log data with third parties for industry analysis and demographic profiling and to deliver targeted advertising about other products and services..
In particular, in relation to targeted advertising, we use third-party advertising companies to serve ads when you use any Rubisoft app. These companies may use information about your visits to this app in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit this page.
Rubisoft also wishes to maintain a healthy community, and we will cooperate with all law enforcement inquiries and with all third parties to enforce their intellectual property or other rights. We may also disclose your personal information to government or law enforcement agencies, or private parties, as required by law when/or, in our sole discretion, we believe that disclosure is necessary to protect our legal rights, or those of third parties and/or to comply with a judicial proceeding, court order, or legal process served on us.
In the event that Rubisoft or any of its affiliates undergoes a business transition or change of ownership, such as a merger, acquisition by another company, re-organisation, or sale of all or a portion of its assets, or in the event of insolvency or administration, we may be required to disclose your personal information.
4. Data storage
Rubisoft apps are global apps operating through servers located in a number of countries around the world, including the United States. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence. By submitting your personal information, or by choosing to upgrade the services you use, or by making use of the applications available on any Rubisoft app, you agree to the transfer of your personal information to, and storage and processing of your personal information in, any such countries and destinations.
How does Rubisoft protect my personal information?
Rubisoft has implemented reasonable and appropriate security measures to protect and prevent the loss, misuse, and alteration of the information under our control, including your personal information. Rubisoft uses reasonable security measures to safeguard the confidentiality of your personal information such as secured servers using firewalls. Our technical experts at Rubisoft work hard to ensure your secure use of our app.
While we take reasonable precautions against possible security breaches of our servers, databases and records, no server or Internet transmission is completely secure and we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your password) and to log out of your account after use.
We cannot guarantee the security of your personal data while it is being transmitted to our servers and any transmission is at your own risk. Once we have received your information we have procedures and security features in place to try to prevent unauthorised access.
How do I help keep my information secure?
You may not disclose your password to any third parties or share it with any third parties. If you lose your password or give it out, your personal information may be compromised. If that happens, please report it to Support via email.
6. Your rights
How do I change my Profile?
ou can review and revise your profile information at any time. Once you register, you will be able to review and change much of your personal information.
Can I deactivate or delete my Profile?
You can access to your account and delete your profile permanently. This option is en Settings menu
To prevent abuse and/or misuse of any Rubisoft app by a user following termination or deletion of a profile/account we shall retain such information as we deem in our sole discretion may be necessary to ensure that user does not open a new account and profile in breach of our Terms and Conditions of Use and to ensure compliance with all laws and regulations.
Warning: Even after you remove information from your profile or delete your account, copies of that information may still be viewable and/or accessed on the Internet to the extent such information has been previously shared with others, or copied or stored by other users or to the extent such information has been shared with search engines. We cannot control this, nor do we accept any liability for this. If you have given third party applications they may retain such information to the extent permitted under their terms of service or privacy policies.
What happens if I do nothing?
If you have not signed in to any Rubisoft app for two years, we may remove your Profile as part of our data cleansing process.
Your Rubisoft account is non-transferable and any rights to your profile or contents within your account will be cancelled upon your death.